Recreational establishments
Maximize the profitability of your catering and drinking establishments by setting up your tailor-made digital customer journey
They talk about it better than we do
SKEAT has been able to adapt to the complex ecosystem of the Partouche Group by integrating perfectly with POS, electronic banking and customer loyalty solutions.
Thanks to its agility and reliability, the solution was able to meet the targeted and unique functional needs of casinos while respecting the strong security requirements inherent to their environment.
To this, let us also add that the field support of the teams was a key factor in the success of the deployment in the farms and the onboarding of operational staff on sites.
Skeat expertise
For several years, Skeat has been supporting hoteliers around the world around 4 major challenges
Create synergies between your offers
Centralize all your offers, activities and services on a single web app and maximize your revenue across all your channels
Maximize the average basket
Offer an intelligent and frictionless order journey to your customers. By offering them the right product at the right time, they spend an average of 23% more (catering, shop...)
Optimize your human resources
Simplify and automate your order taking, booking, and cashing processes and reduce your dependence on human resources while improving the experience of your customers. Do more with less
Get closer to your customers
Thanks to the data you own, understand your customers better than ever and make sure you offer them an experience that always meets their expectations
Skeat gives you the tools to reach your goals
Skeat allows you to centralize all your digital initiatives concerning the customer experience in a single white label web app connected to all your back-of-house tools (POS, CRM, Loyalty, PSP...)
Omnichannel sales
Offer ordering and purchasing functionalities adapted to each situation from a single platform
Your customers select a pick-up slot and pick up their order when it is ready
Your customers scan the QR code, place an order and are served directly at their location
During their visit, your customers discover your store offer and make their purchases and then have them delivered to their homes.
Inter-service synergies
Cross your catering offers with other activities and services, and maximize customer spending
All your catering offers available on your web app and accessible in a scan (VAE, table order, table payment...)
Integrate your store and souvenir offer into the web app and generate additional sales
Give your customers the opportunity to book a table at the restaurant or an activity from your web app
Impress your customers by offering the offers, activities and services of your partners on your web app
Real-time personalization
Your ambition is to make your place live dynamically, Skeat allows you to do the same with your web app
The content as well as the functionalities of your web app evolve automatically according to the time and the day of the week
By scanning the QR code where they are, your customers access personalized content and features for the location in question
Automate the display of targeted messages and deliver relevant information throughout the customer journey
Promotions, Loyalty and CRM
When a customer uses your Skeat web app, they're using their own smartphone. This opens up a huge number of opportunities
Automate promotional scenarios based on data and always offer the right product at the right price to your customers
Automate the generation of promotional codes for your customers and define your own application rules
Connect your loyalty tool to Skeat and allow your loyal customers to benefit from their advantages directly on the web app
Collect customer data in full compliance in order to boost your marketing campaigns and better understand your customers
Your teams will love to have a hand
Manage, monitor and enrich your customer journey from a powerful and intuitive web interface
Management of the service and the offer
In real time and adapted to multisite
Financial transaction management
Keep control of your financial flows safely
Real-time content management
Create, modify and broadcast messages and other content in 1 click from your dashboard
Analytics & user data
Enrich your customer knowledge and increase your performance tenfold
You manage more than 10 establishments?
Discover Skeat ENTERPRISE, the white label solution for the most ambitious projects
