Customers
They talk about it better than we do
SKEAT was able to adapt to the complex ecosystem of Groupe Partouche by integrating perfectly with the POS, Payment and customer loyalty solutions.
Thanks to its agility and reliability, the solution was able to meet the targeted and specific functional needs of the casinos while respecting the strong security requirements inherent to their environment.
In addition, the support provided to the teams in the field was a key factor in the successful deployment in the operations and the onboarding of the operational staff on site
Know-how
The Skeat expertise
For several years, Skeat has been supporting crowded bars and breweries around 4 major challenges
Create synergies between your offers
Centralise all your offers, activities and services in a single web app and maximise your revenues across all your channels
Maximise the average basket
Offer your customers an intelligent and frictionless ordering process. By offering them the right product at the right time, they spend on average 23% more (restaurants, shops, etc.)
Optimise your human resources
Reduce your dependence on staff by automating cash receipts and order taking. Do more with less
Get closer to your customers
With the data you own, understand your customers better than ever and make sure you always deliver the experience they are expecting
Features
Skeat gives you the tools to achieve your goals
Skeat allows you to centralise all your digital initiatives concerning the customer experience in a single white label web app connected to all your back-of-house tools (POS, CRM, Loyalty, PSP...)
Omnichannel sales
Different ways of ordering and paying are available into one unique platform
Click & collect and Takeaway
Your customers select a time slot to pick up their order and retrieve it when it is ready
Ordering at the table
Your clients scan the QR code, take their order and are served directly at their location
Home delivery
During their visit, your customers discover your shop's selection, do their purchase on site and are then delivered at home
On-site synergies
Cross-reference your restaurant offerings with other activities and services, and maximise customer spend
F&B
All your catering offers available on your web app and accessible in one scan (takeaway, order at table, payment at table...)
Shop and e-shop
Integrate your shop and souvenir selection into the web app and generate additional sales
Booking activities
Give your customers the opportunity to book an activity or a table at the restaurant from your web app
Market Place
Surprise your customers by displaying all your partners' offers, activities and services on your web app
Real-time customisation
Your ambition is to operate a living and dynamic business. Skeat empowers you to do it at least as well with your web app
Dynamic content display
All of your web app's content and functionalities evolve automatically depending on the time of day
Customer location
Your customers have access to different content and functionalities depending on the location where the QR code was scanned
Dynamic messages
Targeted contents and messages are automatically displayed during all the customers' navigation through the web app
Promotions, Loyalty and CRM
When a customers use your Skeat web app, they are using their own smartphone. This opens up a huge number of opportunities
Discount engine
Automate data-driven promotional scenarios and always offer the right product at the right price to your customers
Coupons and Vouchers
Automate the creation of promotional codes for your customers and define your own custom redemption rules
Loyalty program
Connect your loyalty program to Skeat and allow your loyal customers to enjoy their benefits directly on the web app
Customer database and CRM
Collect customer data in compliance to boost your marketing campaigns and understand your customers better
And much more...
Back office
Your teams will love having control
Manage, monitor and enrich your customer journey from a powerful and intuitive web interface
Service management
In real time and adapted to multi-site
Financial management of transactions
Keep control of your financial flows safely
Real-time content management
Create, edit and send messages and other content in 1 click from your dashboard
Analytics & user data
Enrich your customer knowledge and increase your performance tenfold
Do you manage a group of more than 10 locations ?
Discover Skeat ENTERPRISE, the white label solution for the most ambitious projects
100% white label software
Advanced and custom features
Custom integrations to your existing software
